Job Listings

The Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always uses Cracker Barrel’s recipes and methods of food preparation to prepare from scratch, home style recipes. The Cook has an opportunity to prepare sweet offerings from our fluffy buttermilk pancakes to savory slices of our hickory-smoked bacon to made from scratch Buttermilk Biscuits; all of our breakfasts are cooked to order by our talented Cooks across the country. Come join our team where you will have a chance to put your cooking talents to great use in a daily mission of “Pleasing People.”

The Server performs guest service in the dining room by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests by offering them assistance in ordering their food. This is done by having a thorough knowledge of all menu items and how these are served.   Responsibilities and essential job functions include but are not limited to the following: - Performs guest service in the dining room by making sure that all dining room guests are seated at a clean and properly set up table, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example - Make decisions and solve problems in the interest of 100% guest satisfaction - Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems - Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift - Maintains a clean and organized workspace - Maintains regular and punctual attendance

The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the merchandise, and operating the cash stand; acting in a manner that conveys the highest possible degree of hospitality. The Retail employee assists in identifying and solving present and potential guest service issues.   Responsibilities and essential job functions include but are not limited to the following: - Performs guest service by accepting payment from guests, providing information about the store and acting in a manner that conveys the highest degree of hospitality - Perform both sales floor and cash stand responsibilities through a shift. Read and understand restaurant Guest checks. Understand the to-go order process and ring up Guest checks in a timely manner. - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Cracker Barrel Old Country Store - Greet guests in a friendly manner. - Move between the cash stand and sales floor based on where the Guests are in order to meet their needs, with a sense of urgency. - Be fully familiar with the operation of the cash register equipment, including replacement of receipt paper. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example - Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems - Follows Cracker Barrel Old Country Store operational policies and procedures to ensure the safety of all employees and guests during each shift. - Answer the telephone in a pleasant manner and ensure the Guest’s needs are met. - Maintains a clean and organized workspace - Maintains regular and punctual attendance

The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.   Responsibilities and essential job functions include but are not limited to the following: - Performs guest service by greeting guests and seating all as promptly as possible - Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion - Ensures that all available tables are clean and properly prepared - Exhibits professional, sincere hospitality toward all guests at all time. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example - Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems - Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift - Maintains a clean and organized workspace - Maintains regular and punctual attendance

The Dishwasher provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean. The Dishwasher is the person most responsible for making sure that guest health is protected by always using the highest standards of cleanliness in all areas of the restaurant.  Although the Dishwasher rarely serves guests directly, the work done by the Dishwasher is critical to every guest and the people who directly serve guests.   Responsibilities and essential job functions include but are not limited to the following: - Provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean - Responsible for making sure that guest health is protected by always using the highest standards of cleanliness in all areas of the store - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example - Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems - Follows Cracker Barrel Old Country Store operational policies and procedures, including those for safety and security, to ensure the safety of all employees and guests during each shift - Maintains a clean and organized workspace - Maintains regular and punctual attendance